1. Operator and defined names

The CCE Portal is owned and operated by Aumyania Pty Ltd (ABN 86 665 313 977), an Australian company. In these Terms, “Aumyania”, “GP Institute”, “GPInstitute”, “GPInstitute.com.au”, “GP Institute of Australia”, “we”, “us” and “our” mean Aumyania Pty Ltd when it operates the CCE Portal.

“Portal” or “Site” means https://cce.gpinstitute.com.au and its associated login areas, learning-management functions and services. “User”, “you” and “your” mean any person who accesses the Portal. “Member” means a registered user. “Course” includes any CCE preparation package, subscription, live class, mock examination, recording, question bank, feedback service or related educational product supplied through the Portal.

2. Acceptance and legal capacity

By creating an account, purchasing a Course, clicking an acceptance box or using a restricted part of the Portal after being shown these Terms, you agree to these Terms and any policies expressly incorporated into them. Public browsing alone does not replace any acceptance process required by law.

You must be at least 18 years old and have legal capacity to purchase a Course. A person under 18 may use the Portal only with the involvement and consent of a parent or legal guardian and only where the Course is suitable. The Portal is not directed to children under 13, who must not create an account.

If you purchase or use a Course for an employer, practice, company or another organisation, you confirm that you have authority to bind that organisation. If you do not have that authority, you remain personally responsible for your own use.

3. Accounts and security

You must provide accurate, complete and current registration and billing information. You must not create duplicate accounts to evade access limits, eligibility rules, payment obligations, sanctions or promotional conditions.

• Your account and access rights are personal to you unless we approve a written organisational licence.
• You must keep your password and authentication details secure and must not sell, lend, transfer or share them.
• You must not access another person’s account or allow another person to impersonate you.
• You must promptly notify admin@gpinstitute.com.au if you suspect unauthorised access, disclosure of credentials or a security incident.
• You must take reasonable steps to secure your device, browser and email account.

You are responsible for activity conducted through your account to the extent permitted by law. We are not relieved of responsibility for a loss caused by our own failure to use reasonable care, a breach of law or a matter that cannot lawfully be excluded.

4. Acceptable use

You must use the Portal lawfully, respectfully and only for your authorised educational purposes. You must not:

• disrupt, overload, damage or interfere with the Portal, its networks, servers or other users;
• introduce malicious code or attempt unauthorised access, modification, testing or impairment;
• circumvent access controls, digital rights management, watermarks, session limits or technological protection measures;
• use bots, crawlers, robots, data-mining, scraping, screen-capture automation or similar extraction tools;
• harvest personal information or monitor another user without lawful authority;
• misrepresent your identity, qualifications, results, association with us or entitlement to use the Portal;
• upload unlawful, defamatory, discriminatory, abusive, deceptive, infringing or malicious content;
• use the Portal to facilitate examination misconduct, plagiarism, fraud or a breach of a third party’s confidentiality rules; or
• use links to the Portal in a way that falsely suggests sponsorship, approval, affiliation or endorsement.

5. Intellectual property and limited licence

Unless otherwise stated, we own or lawfully license the Portal and its content. Copyright © 2026 Aumyania Pty Ltd trading as GP Institute of Australia. All rights reserved. Protected material includes CCE cases, scenarios, questions, answers, marking guides, frameworks, educator feedback, lectures, webinars, live classes, role-plays, mock examinations, videos, audio, transcripts, slides, diagrams, graphics, images, databases, question banks, compilations, branding, software and site design.

We grant each authorised Member a limited, personal, non-exclusive, non-transferable and revocable licence to access purchased Course content for individual study during the stated access period. This licence does not transfer ownership. You may download or print a resource only where the Portal clearly provides that function or we give written permission. Permitted copies must retain ownership and confidentiality notices.

5.1 Prohibited copying and exploitation

Except where a law expressly permits an activity and does not allow it to be restricted by agreement, you must not:

• copy, photograph, screenshot, screen-record, reproduce, archive or store content by an unauthorised method;
• record a live class, webinar, role-play, mock examination, feedback session or another participant;
• share, upload, publish, transmit, sell, license, rent, distribute or publicly display content;
• translate, adapt, modify, remove watermarks from or create derivative training material;
• operate or support a competing course, question bank, tutoring service or commercial resource using Portal content;
• upload confidential Portal content to ChatGPT, another generative AI system or a third-party platform;
• use content to train, fine-tune, benchmark, evaluate or improve an artificial-intelligence or machine-learning system; or
• reverse engineer or decompile Portal software except to the extent that applicable law prevents that restriction.

5.2 Confidentiality

Non-public Portal content is confidential. You must not disclose scenarios, model answers, marking criteria, educator feedback, participant discussions or restricted resources to an unauthorised person. You must protect the identity, image, voice, personal information and contributions of educators, role-players and other Members. These obligations continue after access ends.

5.3 Enforcement

Unauthorised use may constitute breach of contract, breach of confidence, copyright infringement or another civil wrong. Depending on its facts and legal elements, circumvention of protection measures or intentional unauthorised access to restricted computer data may also breach Australian law. We may seek proportionate lawful remedies, including injunctions, damages, an account of profits, delivery up or destruction of infringing copies, and legal costs where a court permits. We may report suspected unlawful conduct where we have a lawful basis. Only relevant authorities determine whether to investigate or prosecute. These Terms do not create a criminal offence or establish that particular conduct is criminal.

6. Independent education provider

GP Institute is an independent education provider. Unless expressly stated, it is not affiliated with, endorsed by, authorised by or acting for the Royal Australian College of General Practitioners (RACGP), the Australian College of Rural and Remote Medicine (ACRRM), Ahpra, the Medical Board of Australia or any examination body. Third-party names and marks belong to their owners and are used only to identify relevant examinations, regulators or pathways.

Course materials are independently developed. You must not upload, disclose or reproduce content recalled from an actual examination where doing so would breach examination rules, confidentiality, intellectual property rights or law. We may remove suspected confidential examination content and take reasonable protective action.

7. Educational and clinical disclaimer

The Portal provides general education and examination-preparation support. It does not provide personal medical, patient-specific clinical, legal, financial, migration or employment advice. It is not professional supervision, an official examination standard or a substitute for current legislation, guidelines, workplace protocols, registration requirements or independent professional judgement.

Clinical information and examination formats may change. You must verify important information against current authoritative sources and work within your competence, registration conditions, supervision arrangements and professional scope. Do not use fictional cases as instructions for managing a real patient.

We do not guarantee that you will pass the CCE or another examination, obtain Fellowship, registration, employment or any particular score or result. Testimonials describe individual experiences and do not guarantee future outcomes.

8. Course descriptions, access and changes

The Course page, checkout page and order confirmation identify the purchased Course, price, access period and material inclusions. Promotional summaries must be read with those details. Access starts on the date stated at checkout or, if none is stated, when access is activated.

We may make reasonable changes to sequencing, educators, timetables, delivery platforms, examples or non-essential content. We may update content to reflect new guidance or examination information. We will not make a change that materially removes the central benefit of a paid Course without providing an appropriate remedy required by law. Live-session dates may change for illness, emergencies, low attendance or events beyond reasonable control. Where practicable, we will offer notice, a replacement session, a recording or another reasonable alternative.

Access is subject to reasonable maintenance, internet and third-party hosting limitations. We do not promise uninterrupted or error-free operation. If a material failure prevents use for a significant period, contact us so we can investigate and provide an appropriate remedy where required.

9. Orders and contract formation

You must follow the checkout instructions and review your order before submitting it. Prices are displayed in Australian dollars and include GST where applicable, unless clearly stated otherwise. Full payment is normally required at checkout through an accepted payment method.

An automated receipt acknowledges that we received your order. Unless access is immediately supplied, it does not necessarily mean we accepted the order. A contract forms when we activate access or send express acceptance. We may decline an order before acceptance for a genuine reason, including a pricing or description error, suspected fraud, payment failure, duplicate or abusive accounts, legal restrictions or service unavailability. If we decline after taking payment, we will promptly return the payment to the original method unless another lawful arrangement is agreed.

You authorise our payment provider to perform reasonable payment verification, fraud screening and transaction authorisation. We do not ordinarily receive complete card credentials. Payment providers apply their own terms and privacy practices.

10. Subscriptions, instalments and renewals

Any recurring subscription, instalment plan or automatic renewal must be clearly disclosed before purchase, including the price, billing frequency, minimum term, renewal basis and cancellation method. We will not introduce an undisclosed recurring charge.

If you choose instalments, the total price remains payable according to the agreed schedule unless the order is lawfully cancelled or we agree otherwise. Loss of interest, non-attendance or failure to use the Portal does not by itself cancel scheduled payments. This does not limit rights under the Australian Consumer Law.

If a payment fails, we may notify you, retry the payment as disclosed by the payment provider and temporarily pause access after giving reasonable notice. We will not charge an undisclosed late fee.

11. Cancellations, refunds and consumer guarantees

Your cancellation and refund rights depend on the Course description, any published Refund Policy, promotional terms and the Australian Consumer Law. We do not use a blanket ‘no refund’ rule to remove statutory rights.

Change-of-mind refunds are not automatically available for digital educational services unless the checkout page or Refund Policy expressly offers them. Contact admin@gpinstitute.com.au promptly if you purchase in error. We will consider requests fairly, including whether access has started, content has been consumed, live services have been reserved and any non-refundable component was clearly disclosed before purchase.

Consumer guarantees that cannot be excluded may apply. If a service has a major failure, a consumer may have rights to cancel and obtain a refund for the unused portion or seek compensation as provided by law. For a non-major failure, we may be entitled to remedy the failure within a reasonable time.

Approved refunds will normally be returned to the owners nominated bank account to be provided by the purchaser or by the original payment method. Processing time may depend on the payment provider. Currency conversion differences and third-party fees are outside our control, except where law provides otherwise.

12. Live sessions, recordings and participant conduct

Live sessions may involve video, audio, chat, role-play and peer discussion. You must behave professionally, protect confidentiality and follow reasonable educator directions. Do not provide identifiable real-patient information. Use de-identified or fictional information when discussing clinical experiences.

We will give appropriate notice if we intend to record a session. Where required, we will seek consent. A recording may capture your name, image, voice, chat or contribution. If you do not want to appear, contact us before the session so we can explain available participation options. You must not make your own recording without written permission and all necessary participant consents.

We may moderate or remove content and may remove a participant from a live session where reasonably necessary for safety, privacy, confidentiality, disruption or serious misconduct. A proportionate account process under clause 18 may also apply.

13. User-generated content

If you submit an answer, comment, testimonial, image, recording or other content, you retain ownership of your original content. You grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce and display it only as reasonably necessary to operate the Portal, deliver the Course, provide feedback, maintain records and improve the service. This operational licence ends when the content is no longer reasonably required, subject to backups, legal retention and continuing legitimate uses.

We may/ will seek separate, clear permission before using an identifiable testimonial, image, social-media post or recording for external advertising, unless you independently publish content in response to a campaign whose disclosed terms clearly grant that permission. You may withdraw future marketing permission by contacting admin@gpinstitute.com.au. Withdrawal does not make prior lawful use unlawful, but we will take reasonable steps regarding future and controllable online use.

You confirm that you have the rights and consents needed for content you submit and that it does not unlawfully disclose patient, colleague or third-party information.

14. Privacy and technical monitoring

Our Privacy Policy explains how we collect, use, disclose, secure and retain personal information and how you may seek access or correction or make a privacy complaint. These Terms should be read with that policy.

To operate and secure the Portal, we may collect reasonable technical information such as login times, IP address, device and browser details, session activity, concurrent logins, access patterns, assessment submissions and suspected recording or extraction activity. We may use service providers for hosting, analytics, communications, payment processing, authentication and customer support. Personal information will be handled in accordance with applicable privacy law and our Privacy Policy.

Security monitoring reduces risk but cannot guarantee that every unauthorised act will be detected or prevented.

15. Communications and marketing

We may send service communications needed to administer your account or purchase, including receipts, access instructions, timetable changes, security notices, support responses and material policy updates.

We will send promotional email or SMS only where we have the consent or another lawful basis required by the Spam Act 2003 (Cth). Marketing messages will identify the sender and include a functional unsubscribe method. We will action a valid electronic unsubscribe request within the period required by law. Unsubscribing from marketing does not prevent essential non-commercial service messages.

16. Account closure and personal-information requests

You may request closure of your CCE Portal account by emailing admin@gpinstitute.com.au from the address registered to the account. We automatically will endo your enrollment on completion of the course period of purchase. We may verify identity before acting.

After closure, access will end. We will delete or de-identify personal information when it is no longer needed for a permitted purpose and no law, dispute, fraud-prevention, accounting, security, backup or recordkeeping obligation requires retention. Some limited records may therefore remain after account closure.

Where the Australian Privacy Principles apply, you may request access to or correction of personal information. Australian law does not create an unlimited right to immediate erasure in every case. If the GDPR applies to a particular user and processing activity, we will assess any applicable data-subject request under that law. We aim to acknowledge account-closure or privacy requests promptly and ordinarily respond within 30 days, but a different period may apply depending on complexity, verification and law.

17. Investigation, suspension and termination

If we reasonably suspect account sharing, unauthorised copying, examination misconduct, payment fraud, security interference or another breach, we may investigate and take proportionate protective action. This may include requesting information, requiring a password reset, limiting a feature, removing unlawful material or temporarily suspending access.

Where reasonably practicable, we will give notice and an opportunity to respond before permanent termination. We may act immediately where necessary to protect security, confidential information, intellectual property, payment systems or another person. We may terminate for a serious breach or repeated breach after warning. Any decision about refund or remaining access will account for the nature of the breach, services already supplied and rights that cannot be excluded by law.

18. External links and third-party services

The Portal may link to third-party websites or use third-party platforms. A link does not imply endorsement. We do not control third-party content, availability, security or privacy practices. Third-party terms may apply. We remain responsible for obligations that law places on us and do not exclude liability merely because a contractor or platform helped us supply the service.

19. Disclaimer and limitation of liability

Nothing in these Terms excludes, restricts or modifies a consumer guarantee, statutory right, remedy or liability that cannot lawfully be excluded or limited, including under the Competition and Consumer Act 2010 (Cth) and Australian Consumer Law.

Subject to those non-excludable rights, we do not warrant that every statement is complete, current or suitable for your individual circumstances; that the Portal will be continuously available; or that Course participation will produce a particular result. You remain responsible for professional and examination decisions.

To the maximum extent permitted by law, we are not liable for indirect or consequential loss that was not reasonably foreseeable when the contract was formed, or for loss caused by your unlawful use, failure to follow reasonable security instructions, unsupported device, third-party internet failure or disclosure of confidential information by you. This clause does not exclude liability for fraud, wilful misconduct, personal injury caused by negligence, breach of a non-excludable guarantee or another liability that law does not permit us to exclude.

20. Your responsibility for third-party claims

To the extent permitted by law, you are responsible for direct loss reasonably suffered by us because of your unlawful conduct, deliberate infringement, unauthorised disclosure of confidential material or material breach of these Terms. This responsibility is reduced to the extent that our act, omission or failure to mitigate contributed to the loss. It does not require you to compensate us for loss that is remote, unforeseeable, caused by us or prohibited from recovery by law.

21. Complaints and dispute resolution

1. Contact admin@gpinstitute.com.au and describe the issue, order details and outcome sought.
2. We will acknowledge the complaint and attempt to resolve it in good faith within a reasonable time.
3. If unresolved, either party may propose mediation or another appropriate dispute-resolution process.
4. Nothing in this clause prevents either party from seeking urgent interlocutory relief or exercising rights through a court, tribunal, regulator, fair-trading body or other process available by law.

22. Changes to these Terms

The Terms in force when you purchase generally govern that purchase. We may update these Terms prospectively for legal, security, operational or service reasons. We will give reasonable notice of a material change that adversely affects an existing paid subscription. We will not rely on a unilateral change to remove an accrued right or materially alter a fixed-term purchase without consent or another lawful basis.

23. General provisions

23.1 Force majeure

Neither party is liable for delay caused by an event beyond reasonable control, such as natural disaster, pandemic, war, civil disturbance, widespread telecommunications failure, major cyber incident, government action or industrial dispute. The affected party must take reasonable steps to minimise disruption. Payment obligations for services already supplied and statutory rights are not removed by this clause.

23.2 Assignment

You may not transfer personal Portal access without our written consent. We may assign the contract as part of a genuine business transfer or restructure if doing so does not materially reduce your rights. We will provide notice where reasonably required.

23.3 No waiver

A delay in enforcing a right is not a waiver. A waiver must be clear and applies only to the particular circumstance for which it is given.

23.4 Severability and reading down

If a provision is unlawful or unenforceable, it will be read down to the minimum extent necessary. If it cannot be read down, it will be severed without affecting the remaining provisions.

23.5 Entire agreement

These Terms, the checkout description, applicable Course conditions, Refund Policy and Privacy Policy form the agreement for the CCE Portal service. They do not exclude representations or rights that cannot lawfully be excluded.

23.6 Notices

Formal notices may be sent to the email address registered to your account or to admin@gpinstitute.com.au. You must keep your contact details current.

23.7 Governing law

These Terms are governed by the laws of New South Wales and applicable Commonwealth law. The parties submit to courts and tribunals with jurisdiction in New South Wales. This does not prevent a consumer from using a forum or right that cannot lawfully be excluded.

23.8 Survival

Clauses concerning intellectual property, confidentiality, accrued payment obligations, privacy, liability, disputes and provisions intended by their nature to continue survive expiry or termination.

24. Contact

Aumyania Pty Ltd trading as GP Institute of Australia

ABN: 86 665 313 977

CCE Portal: https://cce.gpinstitute.com.au

General website: https://gpinstitute.com.au

Email: admin@gpinstitute.com.au

25. Legal review and source note

Key legal frameworks considered include the Copyright Act 1968 (Cth), Criminal Code Act 1995 (Cth), Competition and Consumer Act 2010 (Cth), Australian Consumer Law, Privacy Act 1988 (Cth), Australian Privacy Principles and Spam Act 2003 (Cth). Inclusion of a statute does not mean every provision applies in every circumstance.